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Important information

 

 

 

 

Patient Rights and Responsibilities

 

UT Physicians respects your rights as a patient and recognizes that you are an individual with unique health care needs. We want you to know what your rights are as a patient, as well as what your obligations are to yourself, to your health care providers and to UT Physicians.

We encourage a partnership between you and your health care team. Your role as a member of this team is to exercise your rights and to take responsibility by asking for clarification of things you do not understand.

You have the right to:

 

	Be informed of your medical condition and treatment plan.
	Make decisions regarding your care.
	Confidentiality within the limits of the law.
	Participate in decisions regarding your care.
	Refuse medical treatments.
	Privacy of your health consultations and records.
	Know the cost of care.
	Voluntarily participate in clinical research.
	Dignity in your interactions with UT Physicians doctors and staff.
	Access to care regardless of your age, race, sex, national origin, cultural values, sexual orientation, religion, disability or financial status

 

You have the right to expect all who are involved in your care to:

 

	Communicate completely and honestly with you.
	Identify themselves by name and title.
	Teach you how to participate in your care, in and out of the UT Physicians offices.
	Explain your condition, all procedures, treatments (including risks and benefits) prognosis and alternatives before you sign a consent form.
	Provide accurate and complete information regarding your health and health history and to report changes in your condition.
	Fulfill your financial obligation.
	Treat health care providers with courtesy and respect.

 

You are expected to:

 

Follow the treatment plan ... if you refuse treatment or fail to follow the directions of your physician or of authorized UT Physicians clinical staff, you assume responsibility for your health care outcome.

 

Complaints and Grievances

You have the right to make complaints regarding the quality of care and services you receive.

If you have a complaint or feel that your rights are not being respected, please let the staff know or call us at 1-888-4UT-DOCS. A patient advocate will coordinate a prompt resolution. The presentation of a complaint or grievance will in no way compromise your care. If you have a complaint about privacy violations or violations of confidentiality, please call The University of Texas Health Science Center at Houston Privacy Office at 713-500-3391.

 

You May Obtain a Copy of “Patient Rights and Responsibilities” from Any Staff Member

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